Leadership and High Performance Management
AHA! Moments
Déjà Vue:
"Certain managers seem unable to harness the expertise and power of their team. The manager is the 'Chief Firefighter' while employees perfect their skills in upwards delegation to complete the cycle of responsibility and accountability dysfunction."
Query:
Do you have a leadership competency and capabilities gap that hinders delegation and empowerment required for employee, departmental and corporate success?
Déjà Vue:
Department leaders are focused on their own self-interests instead of collaborative attainment of corporate goals for collective success
Query:
Do you promote a "one company, one culture" value system? Do leaders have a true understanding of their role and mandate in attaining collective success?
Déjà Vue:
"Managers are mired in daily crisis management heroism activities as they struggle to achieve their overall objectives."
Query:
Do you support and reward a "tyranny of the urgent" culture?
Déjà Vue:
"No matter the level of business and workload, certain empire builders or resource hoarding managers are always in need of more people and budget."
Query:
Does your business have a clear understanding of work flows, resource loading and goals management? Are employee roles clearly defined and supported by job descriptions?
Déjà Vue:
"Some departments are too 'pure to their function'. Project Managers talk about schedules and risk management, Engineers focus dialogue on process. We're a team of siloed departments."
Query:
Do you promote cross-functional training? Do employees understand the business as a whole with a clear understanding of the uniqueness and "value add"each department brings to the organization?
Déjà Vue:
"Process improvement initiatives are met with resistance, poor implementation and most often fail to achieve the expected results."
Query:
Do you adopt and apply disciplined"change management" best practices when undertaking process improvement and business transformation initiatives?